How We Saved A Client $5400 Per Year with a New Phone System
Are you still using a traditional landline phone service for your business? If so, you could be spending hundreds or even thousands of dollars more than you need to each year. Many businesses stick with outdated technology because "it just works," but in reality, they could be missing out on significant cost savings and improved functionality.
Copper or T1 phone connections are among the most expensive options, yet many firms do not bother replacing old technology because "it just works." Internet connections are far faster and more stable than they used to be, and we've seen Voice over IP (VoIP) save as much as 30% to 80% on monthly phone bills. VoIP service is available for as little as $12.50 per line ($24.99 per pair) or 1 cent per minute. VoIP can even work with some hardware phone systems, meaning one can change the "dial tone" provider and keep using existing phones.
In one particular instance ITS analyzed a client's phone bill and found they were paying almost $600 per month for AT&T phone service. By switching to a new phone system, the client ended up saving about $5400 per year, factoring in all new ongoing costs!
A modern phone system offers many other benefits beyond just cost savings. It typically has no hardware, except physical phones which are optional. Staff can use any computer with a microphone (or headset), or a mobile phone app. ITS hosts phone systems for us and our clients in our data center. Hosting online lets the phone system work even if the office Internet does go down, and in that rare case mobile phone apps let the business continue to operate. Modern phone systems often include video conferencing, which eliminates expensive Zoom subscriptions.
What specifically can a modern phone system offer your business?
- ongoing feature upgrades
- integrated webinar and video conferencing
- SMS texting using the business phone number
- encrypted calls
- flexibility: each person can use a phone, app, and/or web browser, as they desire
- easily work from home, or on the road
- make business calls from a personal cell phone without giving out your number
- manage calls using a mouse
- text chat among employees
By switching to a modern software-based phone system, you'll not only save money but also enjoy all of these benefits and more. Don't wait to make the change - contact us today to learn more about our affordable and flexible phone solutions.
March 2023
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