This page provides instructions for configuring Microsoft Outlook 2000 and later, and Outlook Express, to retrieve your account e-mail.
Microsoft Outlook 2000
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From the Tools pull-down menu select the Accounts option.
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Select the Mail tab.
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Select Add and then Mail from the list provided.
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Follow the instructions provided by the wizard. Some tips are provided below:
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Incoming mail (POP3 or IMAP) server
This is typically your domain name, for example yourcompany.com. -
Select either POP3 or IMAP
If you are unsure which to select, we recommend you select POP. -
Outgoing mail (SMTP) server
This is typically your domain name, for example yourcompany.com. -
Account Name
This should be your e-mail user name, for example bob for an e-mail address of bob@yourcompany.com. -
Password
This is the password you associated with the Account Name above. -
Check the Log on using Secure Password Authentication (SPA) Box
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Click More Settings.
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Check the My outgoing server (SMTP) requires authentication box. Use the same settings as your incoming mail server for SMTP-Auth.
Microsoft Outlook Express
The following instructions will guide you through the process of configuring Microsoft Outlook Express to check your e-mail.
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Start Outlook Express and select Accounts from the Tools menu.
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You will see a listing of all the different accounts that you have Outlook Express configured to use. Click on Add and select Mail... to add a new e-mail account.
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The Account Wizard will start up and guide you through the configuration process. Use the following information from your Virtual Server when prompted by the wizard.
- When prompted for your E-mail address, enter your username at your Host domain name (for example, username@MY-DOMAIN.NAME.
- When asked for your Type of mail server, select either POP3 or IMAP.
- Use your Host domain name for the Incoming Mail and Outgoing Mail servers.
- Use your username as the POP account name.
- Use the password associated with your account username as the Password.
- When you finish with the wizard, it will return you to the Internet Accounts window. Your e-mail account will be displayed. It is now ready to receive e-mail via POP or IMAP (depending on which configuration you selected).
- Highlight the account and click the Properties button. The Properties Window displays.
- Click the Servers tab and select the My server requires Authentication box
at the bottom of the window. Click the Settings button, the Outgoing Mailserver window
displays.
- Select Use same settings as my incoming mail server and Click OK. Outlook Express is now configured to send e-mail via SMTP.
Please note: the information on this page applies to ITS web hosting plans. It may or may not apply to other environments. If you are looking for a feature described here, or better support from your hosting provider, please consider hosting your site with ITS!
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