Configuring an E-Mail Client
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Your Virtual Private Server supports both the POP (Post Office Protocol) and IMAP (Internet Mail Access Protocol) methods for accessing and retrieving Virtual Private Server E-Mail stored remotely. POP allows you do download e-mail from the Virtual Private Server to your own PC. IMAP does the same, but it also allows you to create folders on the Virtual Private Server itself and save e-mail in the folders you create.

• Accessing Virtual Private Server E-Mail Via SSL

Your Virtual Private Server also supports the SMTP (Send Mail Transfer Protocol) method of relaying outgoing e-mail from your e-mail client through your Virtual Private Server and onward to the destination e-mail address.

NOTE: By default all Virtual Private Servers include the POP-before-SMTP anti-spam configuration. If you plan to use your Virtual Private Server as an SMTP relay for your outgoing e-mail you must first authenticate your e-mail client IP address by checking an e-mail account on the Virtual Private Server via POP or IMAP. For more details, see the following. POP-Before-SMTP Anti-Spam Configuration

There are numerous e-mail clients (programs) available that support POP, or both POP and IMAP, and SMTP. These include:

• Netscape Communicator
• Microsoft Outlook
• Qualcomm Eudora

Configuring the typical e-mail client is generally a simple process. Directions for configuring these three e-mail clients are detailed below.

Netscape Communicator

These directions apply to Communicator 4.x.

1. From the Edit pull-down menu select the Preferences option.

2. Open the Mail & Newsgroups category (if not already open) by clicking on the small triangle.

3. Click on the "Mail Servers" sub-category.

4. Select the Add button to the right of the Incoming Mail Servers section. This will allow you to specify your server and the e-mail protocol you would like to use (either POP or IMAP). The information requested is detailed below.

   Server Name
   This is typically your domain name, for example yourcompany.com.

   Server Type
   You will either need to select POP or IMAP. If you are unsure which to select, we recommend you select POP.

   User Name
   This should be your e-mail user name, for example bob if your e-mail address was bob@yourcompany.com.

   After you have provided the required information click OK.

5. In the Outgoing Mail Server section provide the following:

   Outgoing mail (SMTP) server
   This is typically your domain name, for example yourcompany.com.

   Outgoing mail server user name
   This should be your e-mail user name, for example bob for an e-mail address of bob@yourcompany.com.

Netscape 6.x

The mail client for Netscape 6 is designed to be able to handle multiple e-mail accounts. If you haven't already configured the client program for an e-mail account, it will open a wizard to help you configure your account automatically. If you are adding your Virtual Private Server e-mail account when one account is already present, do the following.

 

1. From the Netscape 6 Mail client, select Mail & Newsgroup Account Settings... from the Edit menu.

2. Click the New Account button in the left-hand column (this will start the new account wizard).

3. In the wizard, select the radio button for ISP or email provider and click Next.

4. Insert your name in the Your Name: field, and your Virtual Private Server e-mail address in the Email address field. Click Next.

5. Select the protocol you wish to use (IMAP or POP), and insert the domain name of your Virtual Private Server in the Server Name field, then click Next.

6. Your correct username should be displayed in the username field. If not, set it to use your Virtual Private Server username and click Next.

7. Check to make sure the Account name field has the correct e-mail address and click Next.

8. Check the account information to make sure it is correct and click on Finish. Click on OK in the account preferences window.

Microsoft Outlook

These directions apply to Outlook 2000.

1. From the Tools pull-down menu select the Accounts option.

2. Select the Mail tab.

3. Select Add and then Mail from the list provided.

4. Follow the instructions provided by the wizard. Some tips are provided below:

   Incoming mail (POP3 or IMAP) server
   This is typically your domain name, for example yourcompany.com.

   Select either POP3 or IMAP
   If you are unsure which to select, we recommend you select POP.

   Outgoing mail (SMTP) server
   This is typically your domain name, for example yourcompany.com.

   Account Name
   This should be your e-mail user name, for example bob for an e-mail address of bob@yourcompany.com.

   Password
   This is be the password you associated with the Account Name above.

Qualcomm Eudora

These directions apply to Eudora 5.x.

1. From the Tools pull-down menu, select Options.

2. In the Getting Started section, provide the following:

   Real name
   This should be your own full name.

   Return Address
   This should be your complete e-mail address, for example bob@yourcompany.com.

   Mail Server (Incoming)
   This is your domain name, for example yourcompany.com

   Login Name
   This should be your e-mail user name, for example bob for an e-mail address of bob@yourcompany.com.

   SMTP Server (Outgoing)
   This is your domain name again.

   Allow Authentication
   Select this checkbox. This will make Eudroa authenticate before sending mail, which is necessary for the POP-Before-SMTP anti relay system on your Virtual Private Server

Please note: the information on this page applies to ITS web hosting plans. It may or may not apply to other environments. If you are looking for a feature described here, or better support from your hosting provider, please consider hosting your site with ITS!

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