As a Virtual Private Servers administrator, you have the luxury of restoring files directly from our disk and tape backups. We have created a file retrieval command called getback which will walk you through the file retrieval process step by step.
To use getback, connect to your Virtual Private Servers via Telnet or SSH and run the getback command like this.
% getback file-name(s)
Substitute a single file or list of files for file-name(s) above. getback will search the backup archives, find all matches, and display a date-sorted list of possible sources from which to restore the requested file(s). Both online (disk) and tape backup sources are listed.
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Online Backups
If an online (disk) source is selected, the file is restored immediately.
In your home directory, a directory named RESTORE_DIR will be created, where the restored file will be stored in a sub-directory based on where the file was located. For example, if you run getback sendmail.cf from your ~/etc directory, the restored file will be located in ~/RESTORE_DIR/backup/home/USERNAME/etc/sendmail.cf -
Tape Backups
If a tape backup is selected, an e-mail message is automatically sent to our Support Staff requesting the file(s) be restored from tape. The file(s) is usually restored within 2 business days.
NOTE: A Service Charge is applicable when files are restored from tape backup. Restoring from disk backup is done free of charge. |
Examples
If you want to list all backups we have made of the file ~/www/htdocs/index.html, do the following.
% getback /www/htdocs/index.html
size modified file
4) 10 Jan 1998, on tape (fee required)
30019 6 Jan 1998 usr/local/etc/httpd/htdocs/index.html
3) 16 Jan 1998, on tape (fee required)
30247 16 Jan 1998 usr/local/etc/httpd/htdocs/index.html
2) 16 Jan 1998, online
30247 16 Jan 1998 usr/local/etc/httpd/htdocs/index.html
1) 17 Jan 1998, online
30247 6 Jan 1998 usr/local/etc/httpd/htdocs/index.html
Enter location to get file(s) from, or 0 to quit:
You can restore more than one file at a time. The following command lists the backup copies of both the ~/usr/mail/rus and ~/usr/mail/dave files.
% getback /usr/mail/rus /usr/mail/dave
size modified file
3) 16 Jan 1998, on tape (fee required)
23028 15 Jan 1998 usr/mail/rus
7251 16 Jan 1998 usr/mail/dave
2) 16 Jan 1998, online
23028 15 Jan 1998 usr/mail/rus
7251 16 Jan 1998 usr/mail/dave
1) 17 Jan 1998, online
23028 15 Jan 1998 usr/mail/rus
28444 17 Jan 1998 usr/mail/dave
Enter location to get file(s) from, or 0 to quit:
You can also restore backup copies of an entire directory.
% getback /www/htdocs/
size modified file
3) 10 Jan 1998, on tape (fee required)
14711305 10 Jan 1998 usr/local/etc/httpd/htdocs
2) 16 Jan 1998, on tape (fee required)
14800035 16 Jan 1998 usr/local/etc/httpd/htdocs
1) 17 Jan 1998, online
15181492 17 Jan 1998 usr/local/etc/httpd/htdocs
Enter location to get file(s) from, or 0 to quit:
Please note: the information on this page applies to ITS web hosting plans. It may or may not apply to other environments. If you are looking for a feature described here, or better support from your hosting provider, please consider hosting your site with ITS!
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